Farfetch customers can choose their most coveted pieces from a range of Gucci ready-to-wear, bags and accessories that will be delivered directly from participating Gucci stores in just 90 minutes - from the time an order is placed, to delivery of purchase. The service is accessible via the Farfetch website and app and is fulfilled directly from select Gucci stores across 4 continents, in the following 10 global cities: London, New York, Dubai, Los Angeles, Madrid, Miami, Milan, Paris, Sao Paulo and Tokyo. Once placed, each order will be delivered from the respective store via dedicated Farfetch couriers.
“Known for their cutting edge fashion, retail excellence and ability to anticipate customer needs, Gucci is the perfect partner to launch this service with. Time is the new luxury and one that we all want more of. At Farfetch we want to give that luxury back to our customers by making as many delivery options available as possible. If you need just the right dress or pair of shoes for dinner that night, we can make sure you have it wherever you are.” José Neves, CEO and founder of Farfetch, said.
Marco Bizzarri, Gucci President & CEO commented, "We are pleased to collaborate with Farfetch on Store to Door in 90 Minutes. This service represents the type of new service level that the luxury fashion industry needs to embrace in order to meet the ever-increasing expectation among luxury customers today, for an outstanding level of service that is flexible and seamless across channels and geographical locations."
Farfetch already offers Express delivery to over 190 countries, Click and Collect in 24 markets and Same Day Delivery in 9 cities. The new 90-minute delivery service was developed to take this one step further and offer customers a more local and immediate, luxury solution.
90 minutes delivery will apply only to eligible postcodes in each of the 10 cities. If customers do not receive their items within 90 minutes, the delivery charge will be refunded. If they change their mind, the courier can return to collect items the same day.
Founded in Florence in 1921, Gucci is one of the world’s leading luxury fashion brands, with a renowned reputation for creativity, innovation and Italian craftsmanship. Gucci is part of the Kering Group, a world leader in apparel and accessories that owns a portfolio of powerful luxury and sport and lifestyle brands. For further information about Gucci, visit www.gucci.com